Claims ManagementVanliner has a wealth of knowledge and expertise when it comes to handling insurance claims for movers. As outlined below, our adjusters have a wealth of knowledge in the moving and storage industry as well as in insurance, which allows us to settle claims in a fair and timely manner.Property Damage and Bodily Injury Liability Claims Vanliner liability adjusters have a wealth of experience in managing loading and unloading damage claims by the shipping customer. Auto liability adjusters are experts in the unique problems of truckers in traffic, as well as the issues that arise in the adjustment of claims against truckers by the motoring public. Physical Damage Claims Vanliner's staff of physical damage claims representatives have many years of collective experience adjusting claims for damage to trailers and power units. Their moving agency knowledge and their familiarity with the nation's truck repair and salvage business allow them to get the damage repaired and the policyholder's truck back on the road, minimizing down time and loss of revenue resulting from an accident. Workers' Compensation Claims Vanliner's staff of workers' compensation specialists are experts in the handling of employee injury claims arising from operations in the moving and storage industry. The Vanliner "Return to Work" Program is designed specifically for the moving and storage industry. A nationwide preferred provider organization provides optimal treatment for industrial accidents and controls treatment costs, with toll-free claims reporting and immediate PPO search capability. Managed care services are designed to reduce claims costs and, consequently, reduce future workers' compensation premiums. Cargo Damage Claims Vanliner cargo damage claims representatives bring moving agency and van line cargo claims experience into play on cargo loss or damage claims. They are experts on mover's documentation, permanent storage issues and intrastate/local carrier regulation. The catastrophic loss team is prepared to provide help to policyholders who need on-site assistance managing a warehouse catastrophe. A full-time replacement specialist reduces claim payments by replacing non-repairable or lost cargo items at wholesale prices. Litigation Staff attorneys within the Litigation Department provide guidance to claims representatives to avoid or minimize the expense of lawsuits. Vanliner's nationwide network of experienced defense attorneys specializing in trucking accident and cargo damage litigation assures policyholder defense by counsel proven to be expert in those specific areas. Staff litigation adjusters and claims examiners have many years experience managing litigation arising from trucking accidents and are very familiar with the issues unique to the moving and storage industry. Vanliner's subrogation specialists are dedicated to recovering claim payments, thereby reducing net claim payments and returning deductibles to Vanliner policyholders. |